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DAN Insurance - is it essential to purchase?

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DAN Insurance - is it essential to purchase?

Post Number:#1  Postby Snafuette » Tue Feb 12, 2008 3:14 pm

Over the past few years... I have heard so many horror stories of ppl who have no diving insurance and when an accident happens - everyone starts to panic....

I have a few questions -
1)is it true that Malaysians do NOT need to purchase DAN insurance if we only dive in Malaysia? Because we can get "nearly free" treatment in Lumut? Or is this a myth?

2) Since DAN is well known and recognised globally, I just realised that alot of great dive sites are situated in Indonesia and there is no emergency HOT LINE number for INDONESIA on their website.
What do we do if we dive in Bali, Manado, Pulau Weh or Raja Ampat and something happens? who do we call if an accident happens?

3) Has anyone had an experience with a diving accident where you can share about how you dealt with the situation? Was DAN support staff in that country support and able to give assistance immediately?

Many a times, we take for granted that we will be safe during our diving trips.. i honestly feel if all of us anticipate the possibility of an accident to happen & how to deal with emergencies.. wouldn't that be better? If you have an experience to share, do tell us so we can learn from your experience and be better and more responsible divers.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#2  Postby Scuba Dynamics » Tue Feb 12, 2008 3:27 pm

Hey Jasmine and all other divers,

Insurance is insurance - something that you pay for and hope you will never need but believe me that in the event of diving accident, insurance will save you.

Think DAN and another divers insurance package sold by Scuba Dynamics that is combined with the normal travel insurance benefits.

Need recompression, no insurance, better have a lot of cash handy, a very solid credit card and/or someone to finance the EXTREMELY HEAVY costs, especially where an medivac is concerned. Don't pray pray.......

Just because the places you mentioned do not specifically mention a link, it does not mean that those areas are not covered but read the terms & conditions, especially the fine print VERY CAREFULLY.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#3  Postby Spazm » Tue Feb 12, 2008 4:04 pm

Hhmm...

I have totally no idea on who to call...at all..if any accident happen....

Anyone can help out here???...Dive centres??? Dive operators???
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Re: DAN Insurance - is it essential to purchase?

Post Number:#4  Postby Scuba Dynamics » Tue Feb 12, 2008 4:13 pm

Hey Spazm, don't you think you are putting your life on the line here a bit?

There are Malaysian numbers, Singaporean numbers plus international numbers that you should have with you on every dive trip.

What if something happens and the operator/s say "Alamak! We had the number but cannot seem to find it anymore"???

I believe that Syed K. A., Bobo and Sea Demon might be the best people to ask in this instance.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#5  Postby Spazm » Tue Feb 12, 2008 4:37 pm

Scuba Dynamics wrote:Hey Spazm, don't you think you are putting your life on the line here a bit?

There are Malaysian numbers, Singaporean numbers plus international numbers that you should have with you on every dive trip.

What if something happens and the operator/s say "Alamak! We had the number but cannot seem to find it anymore"???

I believe that Syed K. A., Bobo and Sea Demon might be the best people to ask in this instance.


Henry...

Would you be able to provide some help since SD organises trips and all??..Wouldnt you have all the emergency numbers ready??
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Re: DAN Insurance - is it essential to purchase?

Post Number:#6  Postby Scorpenesub » Tue Feb 12, 2008 4:40 pm

After much evaluation, I have finally purchased DAN for me and my wife. Confirmation of acceptance was received from DanAsiaPacific today. I think any insurance is a small price to pay when you are talking about life, NOT his, hers or theirs BUT OUR OWN.

How much is your life worth? To me, definately more than the A$295 I paid for the family membership with Masterplan for both my wife and I..... Now, I can travel and dive worldwide in the assurance that if an accident does happen, I have DAN assurance and an organisation dedicated to assisting divers' welfare.

Yes, Malaysia has strategically placed recompression chambers. The latest one is in Semporna. And there are private clinics who have small chambers as well. So one might think divers in Malaysia are well covered.

Allow me to relate one accident faced by renowned underwater photographer, Takako Uno, and her husband, Stephen Wong, whom I met in Bali last year. Takako is still taking photographs today thanks to DAN Travel Assist which arranged for an air ambulance from Singapore for her evacuation from Manado to Jakarta for surgery of her crushed fingers from a LOB accident two years earlier. Takako's four fingers were crushed and severed in a freak accident when the cabin door smashed her hand as she was leaving her cabin.

Without DAN's air ambulance, the couple would have had to wait 18 hours for the next commercial flight from Manado to Bali. And another several hours to fly to Jakarta for surgery to reattach her fingers. Takako needed two reconstructive surgeries thereafter, in Hong Kong two weeks later, in Japan and nine months later.

Though DAN disclaimed liability for the accident because it DID NOT HAPPEN UNDERWATER but on board the dive boat, the evacuation itself saved her career. Thanks to DAN Assist, she has full use of her fingers to take underwater photographs again .

Imagine if the accident happen to you without DAN or any insurance. You will lose your fingers and you will not be able to work, in the worst case scenario. Now, is all that too much for A$110 a year for a personal DAN plan?

Off course, when accidents don't happen, everyone is happy, everything is honky-dory.... But as they say in the Malay proverb, Sediakan payung sebelum hujan (Ready an umbrella before it rains).
Last edited by Scorpenesub on Tue Feb 12, 2008 5:17 pm, edited 1 time in total.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#7  Postby Snafu » Tue Feb 12, 2008 5:17 pm

My take on this:

YES - Please get yourself Diving Insurance that covers Medivac + Treatment in Chamber...etc.
Even if you are Malaysian as the cost of treatment will be VERY HIGH.
1 Chamber treatment will cost around USD600++ for Table 61(2hrs ++) & more for Table 62(4hrs ++) - This is Surface Decom with O2, not including Staff & Doctor fees  :crybaby2: ... treatment is not only 1 time, can be few times.

Indonesia will be one of the most tricky place to get treatment SO is better to have Diving insurance that covers the region.
Please dont wait till you get into trouble, then only trying to look for the number to call for emergency.... ALWAYS HAVE FEW numbers with you as you will never know when it will come in handy  ;)

When DCS happen, you will need the number YESTERDAY...so PLEASE have it with you at all time, especially for Dive Organizer, DC & DS that do diving trip. I have heard horror stories & encountered stories of Dive Organizer that dont even know the number to call & not knowing anything about EMERGENCY EVAC plan & CRISIS Management plan in an event of DCS  :laughing11:

IMPORTANT: Having DAN Hotline no. is not enough, please have your diving doctor number with you at all time.

Please give you Diving Insurance Company Hotline, Diving Doc no. & your Policy no. to the DIVE OPERATOR so in an event of DCS..... they can do the Emergency Evac Plan on the spot & NOT having to run around like an idiot NOT knowing what to do.

If you taking diving course, please make sure your instructor & the DC you taking the course have diving insurance to cover for the DC, Instructor & U. After all being a student, the instructor are responsible for U & the DC are responsible for the Instructor & U.


ALWAYS ask the Dive Organizer:

Who do they call when diving accident happen to the said location...Pulau Weh...Bali...Raja Ampat...etc.
- Is a long way for help if you dont know where to find it

Who is the diving doctor & team?
- Personal relationship does help a lot
- Make sure the diving Doc is the correct person to speak too  :laughing11:

Where is the nearest Hyperbaric Center for DCS/DCI?
- This is handy for planning MediVac

When you need help, do you know who to call for assistance?
- Check if it is the correct no.


Hopefully we will be able to look into REAL diving incident that has happen in Malaysia, there was 1 recently & will wait for the actual MUW member to put it up here for all to learn from it.

Diving is SAFE, as safe as how you want it to be.

As a diver, I travel with all the numbers & understand the S&P on how to treat DCS/DCI.

:D
Last edited by Anonymous on Wed Feb 13, 2008 12:22 pm, edited 1 time in total.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#8  Postby Sicko » Tue Feb 12, 2008 9:35 pm

Perhaps the more knowledgeable & experienced divers might want to put the list of emergency contact numbers in this thread.

The moderators can then make this thread sticky so that all can benefit from the info.

Thanks
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Re: DAN Insurance - is it essential to purchase?

Post Number:#9  Postby Andy » Tue Feb 12, 2008 9:40 pm

This is strictly for discussion purpose, not suggesting anyone to follow.

I know real divers who dive regularly thinking that if diving within the recreational diving limits, chances of getting into trouble is almost next to none. Therefore it is not necessary to get dive insurance. What's your take on this?
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Re: DAN Insurance - is it essential to purchase?

Post Number:#10  Postby Scorpenesub » Tue Feb 12, 2008 10:56 pm

Diving is like driving. When you got your licence to drive, you are certified as a safe driver for the road. Yet, how often are we, ourselves, tempted to throw caution to the wind and ramp-it? I've dunnit... and I've cursed and swore at those Kancils that hog the fast lane at 110kmh.... I'll blind them with my headlight till they pull aside... :laughing11:

Perhaps the government should step in and make it mandatory for all divers to carry Diving insurance, just like vehicle insurance..... :D :D :D... Just for discussion....
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Re: DAN Insurance - is it essential to purchase?

Post Number:#11  Postby JD » Tue Feb 12, 2008 10:57 pm

If I am not mistaken, diving is considered an extreme sport be it recreational or otherwise,same as wide water rafting,mountian climding and the likes.IMHO taking insurance is a must as these activities are not covered in normal insurances.....read the fine print as HB mentioned. Besides covering for medivac,chamber treatment ect which is for the diver themselves,if s**t happens(touch wood) and you are bend beyond repair as least you are leaving something for your love ones rather them leaving your regulators,wetsuits,fins,mask,uw torch,smb,dive knief,uw camera,booties,Bc..ect..ect for them to sell of as second hand goods in this forum to get extra cash because you did not take insurance for your diving activities!
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Re: DAN Insurance - is it essential to purchase?

Post Number:#12  Postby Scuba Dynamics » Tue Feb 12, 2008 11:51 pm

Hey JD you young manm,

I agree with you in a lot of ways but I also believe that although scuba diving is still one of the world's fastest growing "sports", it is one of the few non competitive "sports" around and is truly a relaxing "sport". Have you forgotten the peacefulness, beauty and silence of the underwater world where there's no colour, race or financial discrimination and no borders?

Yes, the human body was not designed to go underwater and as divers, we carry our life support equipment in form of air / gasses to breathe and other accessories like DC's to minimise the risks that we put our bodies under when enjoying what we love the most - scuba diving but I totally agree that there is a certain amount of risks involved and when the crap hits the celing, remedial treatment and follow up's are pretty darned expensive so insurance should be considered by every diver, in my opinion that is.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#13  Postby bijan » Wed Feb 13, 2008 12:08 am

Scuba Dynamics wrote:Have you forgotten the peacefulness, beauty and silence of the underwater world where there's no colour, race or financial discrimination and no borders?


Henry, u just made me very itchy to go diving now with that statement of urs.. :crybaby2: :crybaby2:
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Re: DAN Insurance - is it essential to purchase?

Post Number:#14  Postby Scuba Dynamics » Wed Feb 13, 2008 12:12 am

Bijan, there are heaps of upcoming trips IF you can tear yourself away from that darned four letter work called WORK. Switch it to DIVE. Remember that the worst diving day is better than the best working day :laughing11: Relax, slow down and enjoy life like the fishes do.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#15  Postby Snafu » Wed Feb 13, 2008 1:51 am

Andy wrote:This is strictly for discussion purpose, not suggesting anyone to follow.

I know real divers who dive regularly thinking that if diving within the recreational diving limits, chances of getting into trouble is almost next to none. Therefore it is not necessary to get dive insurance. What's your take on this?


My take:

Few cases happen already in Malaysia to divers that dive regularly & within the safety limit of recreational diving.... they got bend, mild bend (Type 1)

DCS is real & even if u do dive within the recreational limits ..not breaking any rules... u can get bends.

Having diving insurance does help in any case.

I do understand most divers & dive pro knows about DCS but the attitude of 'IT WONT HAPPEN TO ME' is wrong.

:D
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Re: DAN Insurance - is it essential to purchase?

Post Number:#16  Postby John F SeaDemon » Wed Feb 13, 2008 3:09 am

Andy wrote:This is strictly for discussion purpose, not suggesting anyone to follow.

I know real divers who dive regularly thinking that if diving within the recreational diving limits, chances of getting into trouble is almost next to none. Therefore it is not necessary to get dive insurance. What's your take on this?


People often wonder why is it that I hardly dive anywhere overseas - the cost of treatment is always my paramount concern.  The penultimate concern is having to spend time alone in a foreign hospital somewhere in some outback with funds running low and trip members already spending their first Monday in the office thousands of kilometers away.

I'm not trying to scare any of you from going diving abroad; it's just me being prudent for my own consumption that is.

My take:

No matter how safe you dive, be it within the recreational limits, or the recommended safe decompression stops for tech diving, DCS will hit you and almost always for no apparent reason.  The myth or misconception that you will not get DCS if you do recreational diving is not true and is very misleading.  The only way for you to NOT get DCS is to NOT dive at all - and this includes the weekend pool dive sessions.  This chicken diver can be seen doing a safety stop at 3m when diving a 5m pool like the ones in Cheras and Shah Alam - after a one hour dive; and it would take me almost three minutes to reach the surface from that depth (which is why you see me deploy my SMB in a pool).

I concur with Syed K.A's statement that the "IT WON'T HAPPEN TO ME" attitude is one that should be discarded if you want to dive for a longer number of years.

Be prudent, be conservative, and be extra conservative - but never forget to have fun!
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Re: DAN Insurance - is it essential to purchase?

Post Number:#17  Postby Spazm » Wed Feb 13, 2008 2:02 pm

So...would anyone help in listing out the number for safe keeping???or even for us to try to establish contact??..:)


Dive centre?? Scuba Dynamics?? Ocean Elements?? RecnTec??? Dive shops????...come on...:)
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Re: DAN Insurance - is it essential to purchase?

Post Number:#18  Postby Scorpenesub » Wed Feb 13, 2008 2:43 pm

Spazm wrote:So...would anyone help in listing out the number for safe keeping???or even for us to try to establish contact??..:)
Dive centre?? Scuba Dynamics?? Ocean Elements?? RecnTec??? Dive shops????...come on...:)


Dude...check this link....http://malaysianunderwater.com/smff/ind ... 018.0.html
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Re: DAN Insurance - is it essential to purchase?

Post Number:#19  Postby Sicko » Wed Feb 13, 2008 3:36 pm

Diving emergency numbers

DAN 24-Hour Emergency Hotline Numbers
DES Australia(funded by DAN) 1800-088 200 (toll free within Australia – English Only) +61-8-8212 9242(from outside Australia – English Only)

DES New Zealand (funded by DAN) 0800-4DES 111 (within New Zealand – English Only)

DAN Asia-Pacific Philippines 02-632 1077(within Philippines – English & Filipino)

DAN Asia-Pacific Malaysian Hotline 05-681 9485 (within Malaysia – English & Malay)

DAN Asia-Pacific Korean Hotline 010-4500 9113 (Korean & English)

DAN Asia-Pacific Chinese Hotline +852-3611 7326 (Chinese & English)

Singapore Naval Underwater Medical Centre 6758 1733 (English & Chinese)

DAN America +1-919-684 8111 (collect)

DAN Europe +39-06-4211 8685

DAN Japan +81-3-3812-4999

DAN Southern Africa 0800 020 111 (internal) +27-11-254 1112

Purpose of This Call?
· To obtain rapid medical advice from a doctor or medic trained in diving medicine. The doctor/medic will assess the situation and advise what immediate course of action should be taken.
· The doctor/medic will generally advise whether the person needs to go to a local hospital for assessment or whether an evacuation is required.
Note: It is important to understand that this doctor/medic generally will not make the arrangements for any evacuation or local transportation for most divers.  For DAN Members the doctor/medic should assist the injured diver to make contact with DAN Asia-Pacific and/or TravelAssist to arrange an evacuation if required.
To this end it is important to provide the doctor/medic with your DAN Membership details if available and request that they contact DAN.
Calling an Emergency Medical Hotline
· The Hotlines are generally not toll-free (except for the DES/DAN line within Australia and
New Zealand).
· The caller should try to ensure that he/she has ample money or a phone card with sufficient credit for the call.
· If no money is available, or if there is difficulty in accessing the diving emergency line, a Member can make a collect call to TravelAssist (+1-919-684 3483) who would take the details and may be able to connect the caller to the diving hotline.
· If the other options are not accessible for some reason, the Member can contact the
DAN Asia-Pacific Office on +61-3-9886 9166 (BH) or +61-3-8508 9958 (AH) (collect if necessary) and we will endeavour to arrange the necessary contacts.

Go to Step 2 – Call DAN TravelAssist if an Evacuation is Required

Step 2 - If advised to, call DAN TravelAssist
If the doctor/medic advises that an evacuation is required, then DAN TravelAssist must be called. It is the Member’s responsibility to make this call. However, the consulting doctor/medic may agree to make this call for the Member if requested to do so.  This is done by dialling the USA direct on
+1-919-684 3483 or by using the international operator to put through a COLLECT call to Durham, North Carolina, USA on 919-684 3483.
DAN TravelAssist is an Assistance Company with offices throughout the world. It will make any arrangements to assist in the retrieval or treatment of a DAN Member.
The DAN TravelAssist operator will initially take details of the Member, including name, membership number, description of accident, location and contact numbers. They will also need to know which diving hotline, if any, has been used to provide medical advice so that they can confirm the diagnosis with a dive physician.
DAN TravelAssist will verify the membership, contact the doctor to confirm that evacuation is required, and either arrange or authorise payment for an evacuation. The operator will then continue to liaise with the Member and others involved in facilitating an effective transfer

Malaysia
Dr. Lee : 05-chamber
           : 012-5068947

Dr.Yusof: 019-6627390

Dr. Nazari: 019-5774071

Singapore
Dr. Michael Ong : +65 8100 2239

Camden Medical Centre : +65 6732 8552

Tan Tock Seng Hospital : +65 6355 9021/+65 6355 9022
Last edited by Sicko on Wed Feb 13, 2008 4:11 pm, edited 1 time in total.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#20  Postby bijan » Wed Feb 13, 2008 4:03 pm

Staff Sergeant Kamal Arrifin, Lumut Chamber- 0133988835

Information courtesy of divedoc
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Re: DAN Insurance - is it essential to purchase?

Post Number:#21  Postby Snafuette » Wed Feb 13, 2008 4:27 pm

I have been diving for the past 4 years and I have heard horror stories of how careless and irresponsible some divers have put other divers in trouble by not making sure they are following the right procedures.... I am not trying to talk bad and imply anything on Malaysians but I think we take this insurance thingy too lightly... many ppl that i know have the mentality "IT WOULDN'T HAPPEN TO ME" because i dive safely. But are they really sure they dive safely??? Safety stop done correctly? If they deco, do they practise multi-level safety stops??? Do they do actually make sure that safety stops are done??
From my own experience, I have seen many divers.. take all these likely.. some of them even boast that they did a deco dive.. it is definitely NOTHING TO BRAG about... DCS can happen to anyone at any depth. I have a friend who dives safely (as his work requires him to dive almost everyday) and that day his maximum depth was only 18m and he got BENDS... how can you explain that???

Anyway, the DAN Insurance only cost AUD60 for the membership which would be sufficient to assist you when SHIT happens............... if we can all go for diving trips and afford our teh tarik sessions, paintball games, karaoke sessions, what is AUD60 to save your own life.... if you don't love yourself, at least think about those whom you love & care for cos they would be the ones hanging there and suffering............

My take, if you cant afford to take of yourself.. and be responsible for your own actions... maybe one should stop diving............  :D :D :D :D
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Re: DAN Insurance - is it essential to purchase?

Post Number:#22  Postby Scorpenesub » Wed Feb 13, 2008 4:56 pm

Jasmine Ho wrote:If you don't love yourself, at least think about those whom you love & care for cos they would be the ones hanging there and suffering............My take, if you cant afford to take of yourself.. and be responsible for your own actions... maybe one should stop diving............  :D :D :D :D


Sokong......Well put, Jas... B-)
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Re: DAN Insurance - is it essential to purchase?

Post Number:#23  Postby Mephisto the Heretic » Wed Feb 13, 2008 5:01 pm

yup. Agree!
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Re: DAN Insurance - is it essential to purchase?

Post Number:#24  Postby Scorpenesub » Wed Feb 13, 2008 5:08 pm

Sicko wrote:Diving emergency numbers

DAN 24-Hour Emergency Hotline Numbers
DES Australia(funded by DAN) 1800-088 200 (toll free within Australia – English Only) +61-8-8212 9242(from outside Australia – English Only)

DES New Zealand (funded by DAN) 0800-4DES 111 (within New Zealand – English Only)

DAN Asia-Pacific Philippines 02-632 1077(within Philippines – English & Filipino)

DAN Asia-Pacific Malaysian Hotline 05-681 9485 (within Malaysia – English & Malay)

DAN Asia-Pacific Korean Hotline 010-4500 9113 (Korean & English)

DAN Asia-Pacific Chinese Hotline +852-3611 7326 (Chinese & English)

Singapore Naval Underwater Medical Centre 6758 1733 (English & Chinese)

DAN America +1-919-684 8111 (collect)

DAN Europe +39-06-4211 8685

DAN Japan +81-3-3812-4999

DAN Southern Africa 0800 020 111 (internal) +27-11-254 1112

Purpose of This Call?
· To obtain rapid medical advice from a doctor or medic trained in diving medicine. The doctor/medic will assess the situation and advise what immediate course of action should be taken.
· The doctor/medic will generally advise whether the person needs to go to a local hospital for assessment or whether an evacuation is required.
Note: It is important to understand that this doctor/medic generally will not make the arrangements for any evacuation or local transportation for most divers.  For DAN Members the doctor/medic should assist the injured diver to make contact with DAN Asia-Pacific and/or TravelAssist to arrange an evacuation if required.
To this end it is important to provide the doctor/medic with your DAN Membership details if available and request that they contact DAN.
Calling an Emergency Medical Hotline
· The Hotlines are generally not toll-free (except for the DES/DAN line within Australia and
New Zealand).
· The caller should try to ensure that he/she has ample money or a phone card with sufficient credit for the call.
· If no money is available, or if there is difficulty in accessing the diving emergency line, a Member can make a collect call to TravelAssist (+1-919-684 3483) who would take the details and may be able to connect the caller to the diving hotline.
· If the other options are not accessible for some reason, the Member can contact the
DAN Asia-Pacific Office on +61-3-9886 9166 (BH) or +61-3-8508 9958 (AH) (collect if necessary) and we will endeavour to arrange the necessary contacts.

Go to Step 2 – Call DAN TravelAssist if an Evacuation is Required

Step 2 - If advised to, call DAN TravelAssist
If the doctor/medic advises that an evacuation is required, then DAN TravelAssist must be called. It is the Member’s responsibility to make this call. However, the consulting doctor/medic may agree to make this call for the Member if requested to do so.  This is done by dialling the USA direct on
+1-919-684 3483 or by using the international operator to put through a COLLECT call to Durham, North Carolina, USA on 919-684 3483.
DAN TravelAssist is an Assistance Company with offices throughout the world. It will make any arrangements to assist in the retrieval or treatment of a DAN Member.
The DAN TravelAssist operator will initially take details of the Member, including name, membership number, description of accident, location and contact numbers. They will also need to know which diving hotline, if any, has been used to provide medical advice so that they can confirm the diagnosis with a dive physician.
DAN TravelAssist will verify the membership, contact the doctor to confirm that evacuation is required, and either arrange or authorise payment for an evacuation. The operator will then continue to liaise with the Member and others involved in facilitating an effective transfer

Malaysia
Dr. Lee : 05-chamber
           : 012-5068947

Dr.Yusof: 019-6627390

Dr. Nazari: 019-5774071

Singapore
Dr. Michael Ong : +65 8100 2239

Camden Medical Centre : +65 6732 8552

Tan Tock Seng Hospital : +65 6355 9021/+65 6355 9022



I think the DAN telephone numbers are only good for those with DAN coverage....

Camden Medical Centre and Tan Tock Seng Hospital will cost a BOMB $$$ .....

So we are still back to square one for those who don't have insurance.... Nevertheless good to keep phone numbers of Dr Lee, Dr Yusof and Dr Nazari on the handfone....

Thanks for the fone numbers, sicko...
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Re: DAN Insurance - is it essential to purchase?

Post Number:#25  Postby Sicko » Wed Feb 13, 2008 10:53 pm

MatKhir wrote:I think the DAN telephone numbers are only good for those with DAN coverage....

Camden Medical Centre and Tan Tock Seng Hospital will cost a BOMB $$$ .....
So we are still back to square one for those who don't have insurance.... Nevertheless good to keep phone numbers of Dr Lee, Dr Yusof and Dr Nazari on the handfone....

Thanks for the fone numbers, sicko...


I think you just answered this thread's question. DAN insurance is a must have for serious divers of all levels.

Contrary to popular beliefs, The DAN numbers will put you in touch with a diving doctor/medic who will give advice regardless of whether the diver is insured with DAN.

If the diver is insured with DAN, they will provide & arrange for med evac if one is needed.

If the diver is not insured with DAN, they will only give advice through phone & it's up to the diver's party to arrange for evac to the nearest chamber.
Last edited by Sicko on Thu Feb 14, 2008 9:03 pm, edited 1 time in total.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#26  Postby Scorpenesub » Thu Feb 14, 2008 7:46 am

Sicko wrote:I think you just answered this thread's question. DAN insurance is a must have for serious divers of all levels.

Contrary to popular beliefs, The DAN numbers will put you in touch with a diving doctor/medic who will give advice regardless of wheather the diver is insured with DAN.

If the diver is insured with DAN, they will provide & arrange for med evac if one is needed.

If the diver is not insured with DAN, they will only give advice through phone & it's up to the diver's party to arrange for evac to the nearest chamber.


Ah.... thanks for clarification, sicko.... I have DAN so non DAN divers should take note....
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Re: DAN Insurance - is it essential to purchase?

Post Number:#27  Postby Spazm » Thu Feb 14, 2008 10:48 am

Sicko wrote:Diving emergency numbers

DAN 24-Hour Emergency Hotline Numbers
DES Australia(funded by DAN) 1800-088 200 (toll free within Australia – English Only) +61-8-8212 9242(from outside Australia – English Only)

DES New Zealand (funded by DAN) 0800-4DES 111 (within New Zealand – English Only)

DAN Asia-Pacific Philippines 02-632 1077(within Philippines – English & Filipino)

DAN Asia-Pacific Malaysian Hotline 05-681 9485 (within Malaysia – English & Malay)

DAN Asia-Pacific Korean Hotline 010-4500 9113 (Korean & English)

DAN Asia-Pacific Chinese Hotline +852-3611 7326 (Chinese & English)

Singapore Naval Underwater Medical Centre 6758 1733 (English & Chinese)

DAN America +1-919-684 8111 (collect)

DAN Europe +39-06-4211 8685

DAN Japan +81-3-3812-4999

DAN Southern Africa 0800 020 111 (internal) +27-11-254 1112

Purpose of This Call?
· To obtain rapid medical advice from a doctor or medic trained in diving medicine. The doctor/medic will assess the situation and advise what immediate course of action should be taken.
· The doctor/medic will generally advise whether the person needs to go to a local hospital for assessment or whether an evacuation is required.
Note: It is important to understand that this doctor/medic generally will not make the arrangements for any evacuation or local transportation for most divers.  For DAN Members the doctor/medic should assist the injured diver to make contact with DAN Asia-Pacific and/or TravelAssist to arrange an evacuation if required.
To this end it is important to provide the doctor/medic with your DAN Membership details if available and request that they contact DAN.
Calling an Emergency Medical Hotline
· The Hotlines are generally not toll-free (except for the DES/DAN line within Australia and
New Zealand).
· The caller should try to ensure that he/she has ample money or a phone card with sufficient credit for the call.
· If no money is available, or if there is difficulty in accessing the diving emergency line, a Member can make a collect call to TravelAssist (+1-919-684 3483) who would take the details and may be able to connect the caller to the diving hotline.
· If the other options are not accessible for some reason, the Member can contact the
DAN Asia-Pacific Office on +61-3-9886 9166 (BH) or +61-3-8508 9958 (AH) (collect if necessary) and we will endeavour to arrange the necessary contacts.

Go to Step 2 – Call DAN TravelAssist if an Evacuation is Required

Step 2 - If advised to, call DAN TravelAssist
If the doctor/medic advises that an evacuation is required, then DAN TravelAssist must be called. It is the Member’s responsibility to make this call. However, the consulting doctor/medic may agree to make this call for the Member if requested to do so.  This is done by dialling the USA direct on
+1-919-684 3483 or by using the international operator to put through a COLLECT call to Durham, North Carolina, USA on 919-684 3483.
DAN TravelAssist is an Assistance Company with offices throughout the world. It will make any arrangements to assist in the retrieval or treatment of a DAN Member.
The DAN TravelAssist operator will initially take details of the Member, including name, membership number, description of accident, location and contact numbers. They will also need to know which diving hotline, if any, has been used to provide medical advice so that they can confirm the diagnosis with a dive physician.
DAN TravelAssist will verify the membership, contact the doctor to confirm that evacuation is required, and either arrange or authorise payment for an evacuation. The operator will then continue to liaise with the Member and others involved in facilitating an effective transfer

Malaysia
Dr. Lee : 05-chamber
          : 012-5068947

Dr.Yusof: 019-6627390

Dr. Nazari: 019-5774071

Singapore
Dr. Michael Ong : +65 8100 2239

Camden Medical Centre : +65 6732 8552

Tan Tock Seng Hospital : +65 6355 9021/+65 6355 9022



WOW...this is what I am looking for...Thanks SICKO...can I try..calling each and every number to make sure it is working??...or have you tried it out??..
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Re: DAN Insurance - is it essential to purchase?

Post Number:#28  Postby ironore » Thu Feb 14, 2008 11:17 am

for me.. after experiencing a real life scenario of DCI, it really is an eye opener case to point that, no matter how good you are or how long you have been diving how experience you are or how high your rank in the diving world this thing is real.. and it can happen and this DCI really exist. Its not something we can take lightly about.

Its really good to have the insurance coverage. But not only that, its also even better if the group that we are with have the necessary emergency plan, to react to the said emergency scenario and will be in the very best two steps ahead if any emergency would surface due to any emergency situation.
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Re: DAN Insurance - is it essential to purchase?

Post Number:#29  Postby Snafu » Thu Feb 14, 2008 1:56 pm

azlan wrote:for me.. after experiencing a real life scenario of DCI, it really is an eye opener case to point that, no matter how good you are or how long you have been diving how experience you are or how high your rank in the diving world this thing is real.. and it can happen and this DCI really exist. Its not something we can take lightly about.

Its really good to have the insurance coverage. But not only that, its also even better if the group that we are with have the necessary emergency plan, to react to the said emergency scenario and will be in the very best two steps ahead if any emergency would surface due to any emergency situation.


Bro,

Please share your real life DCI scenario so we can learn from it.

Thanks.

:D
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Re: DAN Insurance - is it essential to purchase?

Post Number:#30  Postby ikan » Thu Feb 14, 2008 3:07 pm

azlan wrote:for me.. after experiencing a real life scenario of DCI, it really is an eye opener case to point that, no matter how good you are or how long you have been diving how experience you are or how high your rank in the diving world this thing is real.. and it can happen and this DCI really exist. Its not something we can take lightly about.

Its really good to have the insurance coverage. But not only that, its also even better if the group that we are with have the necessary emergency plan, to react to the said emergency scenario and will be in the very best two steps ahead if any emergency would surface due to any emergency situation.





I know u, ad i know u dont make many dive trips but u have this experience of "REAL LIFE DCI" ... care to share with us the experience? It is always wiser to learn from mistake of others than of your own ...
if u are going to be dumb, u better be tough ....
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