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AERIS Regulator First Stage Recall/Retrofit

AERIS Regulator First Stage Recall/Retrofit

Post Number:#1  Postby YaRp » Mon Nov 12, 2007 1:22 am

AERIS Regulator First Stage Recall/Retrofit



AERIS has been notified by its supplier (ROMI, Ent.) that they have received isolated reports of AT400 type Regulator First Stages exhibiting uncontrolled flow of air to the Second Stage.

Evaluation has shown that a specific batch of HP (High Pressure) Seats contained material that can deteriorate and fail to properly perform its mechanical sealing (shut off) function, causing an uncontrollable free flow which could result in serious injury to or death of the user.

In cooperation with the U. S. CPSC (Consumer Product Safety Commission), ROMI is initiating a voluntary recall of all affected AT400 First Stages.

The affected First Stages include those that were shipped to AERIS Retailers from the factory between May 1, 2006 and November 15, 2006. Other Diaphragm type First Stages that received annual service between May 1, 2006, and October 22, 2007, may also be affected.

NOTE: Due to the random nature utilized to assign SNs (serial numbers) to First Stages, there is only a small quantity of affected units within the large range of SNs. Since the extent of listing the actual SNs of all affected units would be impractical and not user friendly, AERIS has created a data base on the diveaeris.com web site that product owners and retailers can easily access to determine whether a specific First Stage is affected and if it has received the retrofit.

Determine whether your first stage is affected.
Locate an Authorized AERIS Dealer closest to you.
Instructions for returns direct to the factory.

If you have an affected unit, you must discontinue further use of it and take it to the AERIS Dealer where you purchased it, or a local Authorized AERIS Service Center, for a component retrofit at no charge.

Should you have any questions, please contact our toll free Recall Help line at (888) 636-9390 or locally at (510) 639-5448 between 8 am and 5 pm Monday through Friday Pacific Time.

If you no longer own the Diaphragm type Regulator First Stage, please forward this letter to the new owner or have them contact us directly.

WARNING: DO NOT CONTINUE USE of the Regulator First Stage until it receives a Retrofit. Only Authorized AERIS Dealers and their trained service technicians must perform this Retrofit. Non authorized persons who attempt the Retrofit procedure risk voiding the product’s warranty and rendering the product dangerously unsafe for SCUBA use.

Thank you for your cooperation.

Sincerely,

AERIS Technical Support
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Re: AERIS Regulator First Stage Recall/Retrofit

Post Number:#2  Postby AyahLang » Wed Dec 12, 2007 4:47 pm

more on the recall alert

RECALL: Oceanic and Aeris Regulators
December 11, 2007

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Oceanic and AERIS SCUBA Regulator First Stages

Units: About 6,000

Manufacturer: ROMI Enterprises, of San Leandro, Calif.

Hazard: An internal component that seals air between the high pressure first-stage and the intermediate pressure second-stage can fail. This can result in uncontrolled flow of air to the diver and pose a risk of serious injury or death.

Incidents/Injuries: ROMI has received two reports of units malfunctioning during diving and six reports of units malfunctioning while being tested by dealers prior to delivery to consumers. No injuries reported.

Description and Models: The recall involves the following regulator first stages:

  • Oceanic Regulator First Stages Model CDX5 Certain serial numbers from 30202856 through 51312641 -and- Purchased from May 2006 through October 2007
  • Model FDX10 Certain serial numbers from 51408026 through 51411813 -and- Purchased from May 2006 through October 2007
  • Models CDX, DXi, DX3, DX4, and TDX5 All serial numbers -and- Serviced from May 2006 through October 2007
    AERIS Regulator First Stages Model AT400 Certain serial numbers from 30200036 through 51311560 -and- Purchased from May 2006 through October 2007
  • Balanced Diaphragm
    All serial numbers -and- Serviced from May 2006 through October 2007

The model and serial numbers are stamped on the side of the body or on the body's rubber covering.

Sold at: The items were either sold or repaired at authorized Oceanic and AERIS retailers nationwide from May 2006 through October 2007. The items sold for between $300 and $500.

Manufactured in: United States and Taiwan

Remedy: Consumers should immediately stop using the recalled regulator first stages and take them to any authorized Oceanic or AERIS dealer for a free replacement part.

Consumer Contact: For further information or to determine if your specific unit is affected, contact ROMI toll-free at (888) 636-9390 between 8 a.m. and 5 p.m. PT Monday through Friday. Oceanic customers can send an e-mail to service@oceanicusa.com or visit the firm's Web site at www.oceanicworldwide.com. AERIS customers can send an e-mail to info@diveaeris.com or visit the firm's Web site at www.diveaeris.com
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